tarkamtotoPrivacy Policy
This page describes what we collect when you use tarkamtoto and how we keep that data protected. We take privacy seriously. Our commitment is to be transparent about the information we gather, how we use it, and who has access to it on our platform.
When you create an account on tarkamtoto, deposit funds, or play our games, you provide us with personal and financial information. We collect this data to operate our platform, verify your identity, process payments, and comply with legal obligations. This privacy policy explains each category of data we collect, why we collect it, and your rights as a user of tarkamtoto.
Our tarkamtoto platform operates across multiple regions in supported jurisdictions. Data we collect is stored on secure servers; some of these servers may be located outside your country of residence. We apply industry-standard encryption and access controls to protect your information.
What Data We Collect on tarkamtoto
Account Registration and KYC Data
When you register on tarkamtoto, we collect your email address, phone number, and password. We also collect your full name, date of birth, and nationality. Before you can deposit or withdraw on our tarkamtoto platform, we require identity verification (KYC). This means you upload a photo of a valid ID document (KTP, passport, or driver's licence), a proof of address (utility bill, bank statement, or rental agreement dated within the last three months), and a selfie holding your ID.
We use this KYC data on tarkamtoto to verify that you are a real person, that you meet the legal eligibility requirements in your jurisdiction, and to comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations. Your ID document number is retained in our system for record-keeping purposes. We do not share this sensitive data with third parties except where required by law or to process payment methods.
Payment and Transaction Data
We collect information about your deposits and withdrawals on tarkamtoto. This includes the payment method you use (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), the amount, the date and time, and the result (successful, pending, or failed). We retain transaction records on tarkamtoto for a minimum of three years to comply with regulatory requirements and to help you track your account history.
For bank transfers, we collect your bank account number or virtual account number. For e-wallet deposits, we collect reference numbers and transaction IDs from mobile banking, local payment, online payment, e-wallet, or mobile banking. We do not store your e-wallet passwords or full banking credentials. Payment processing on tarkamtoto is handled by third-party payment processors; your financial data passes through their systems under strict security protocols.
Game-play and Behavioral Data
We collect data about your activity on tarkamtoto: which games you play, your stakes, game outcomes, your wins and losses, and when you log in and log out. We also record your device type (Android or iOS), your internet connection type (4G, 5G, WiFi), and your approximate location based on your IP address. This behavioral data helps us optimize tarkamtoto's performance, detect fraud, and tailor your experience.
We do not sell your behavioral data to third parties on tarkamtoto. We use it internally to improve our platform and to comply with regulations. We may share anonymized, aggregated data (e.g., "users from Jakarta played an average of 3 hours per week") with partners or for research purposes, but this data cannot identify you individually.
Communications and Support Data
When you contact our support team on tarkamtoto via email, live chat, or in-app Help, we collect your messages, attachments, and the issue you report. We retain these communications to resolve your issue and to improve our support process. We may use anonymized versions of support tickets to train our team and to identify common problems on tarkamtoto.
Cookies and Tracking Technologies
Our tarkamtoto platform uses cookies to remember your login session, your preferred language, and your account settings. Cookies are small files stored on your device. When you visit tarkamtoto again, we read these cookies to streamline your experience. Most modern browsers allow you to control cookies; you can block them or delete them at any time. Blocking cookies on tarkamtoto may affect functionality.
We do not use third-party tracking services (like Google Analytics) to monitor your behavior on tarkamtoto. We use our own internal analytics tools. These tools do not identify you personally; they track aggregate patterns to help us understand how users navigate our platform.
How We Use Your Data and Your Rights on tarkamtoto
Data Usage on tarkamtoto
We use your data on tarkamtoto for the following purposes: (1) to operate and maintain your account; (2) to verify your identity and comply with KYC and AML regulations; (3) to process your deposits and withdrawals; (4) to detect and prevent fraud; (5) to resolve disputes and support your account; (6) to improve our platform and games; and (7) to comply with legal and regulatory obligations.
We do not use your data on tarkamtoto for marketing emails or SMS messages unless you explicitly opt in. We do not share your personal data with third parties for their marketing purposes. Your data is shared only with our payment processors, fraud-prevention partners, and compliance auditors—all of whom are bound by confidentiality agreements.
Your Rights on tarkamtoto
You have the right to request access to all personal data we hold about you on tarkamtoto. You may request corrections if any data is inaccurate. You may also request deletion of your data, subject to legal and regulatory retention requirements. To exercise these rights, contact our support team via the Help menu in the app or email our privacy team.
We will respond to your request within 30 days. Some data cannot be deleted if we are legally required to retain it (e.g., transaction records for AML compliance). In such cases, we will explain the legal basis for retention. You also have the right to lodge a complaint with your local data protection authority if you believe our handling of your data violates your privacy.
Data Retention on tarkamtoto
We retain your account data for as long as your account is active. After account closure, we retain transaction records for three years to comply with AML regulations. Personal identifiers are securely deleted after this period unless we are required to retain them by law.
Third-Party Data Processors
Our tarkamtoto platform uses third-party processors to handle payments, fraud detection, and compliance. Payment processors (for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) have access to your payment information to process transactions. Fraud-prevention partners have access to your transaction history and device data to identify suspicious activity. All third parties are contractually required to protect your data and to use it only for the services they provide to tarkamtoto.
Some of our data processors are located outside Indonesia. When we transfer data internationally on tarkamtoto, we use standard contractual clauses and security agreements to ensure your data remains protected. You acknowledge that by using tarkamtoto, your data may be processed and stored in multiple jurisdictions.
Data Breach Notification
In the unlikely event that we discover a data breach affecting your personal information on tarkamtoto, we will notify you within 30 days. We will inform you of the nature of the breach, the data affected, the steps we have taken to secure your information, and the steps you can take to protect yourself. We will also notify relevant regulatory authorities as required by law.
Contact and Policy Changes
If you have questions about our privacy practices on tarkamtoto, contact our privacy team via the Help menu or email. We monitor this inbox during business hours. We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by email or by posting a notice on tarkamtoto. Your continued use of the platform constitutes acceptance of the updated policy.
Our tarkamtoto privacy policy is effective from the date posted on this page. This policy reflects our current commitment to protecting your data. Users across Jakarta, Surabaya, Bandung, Medan, and supported regions benefit from the same privacy protections. We take your privacy as seriously as we take the security of our platform.